Monday, 19 June 2017

Title - Reports on Business Elements

Title - Reports on Business Elements






Table of Contents
1. Business Profile
     1.1 Purpose of the Business Plan
     1.2 Mission
     1.3 Vision
     1.4 Business Goals
     1.5 Key customers
     1.6 Background of the Business
     1.7 Personal Background
     1.8 Location of the Business
     1.9 Legal Framework of the Business
          1.9.1 Company registration and Licensing
          1.9.2 Environmental Regulations
          1.9.3 Core Products and Offerings and Competitive Advantage
     1.10 Critical Success Factors
2. Environmental/Situational Analysis
     2.1 Industry’s Outlook and Current Trends
     2.2 Analysis of Key Competitors
          2.2.1 Sunshine Retail Pvt. Ltd.
          2.2.2 Mishree Communication
          2.2.3 Dhanraj Service Center
     2.3 PEST Analysis
          2.3.1 Political Factors
          2.3.2 Economic Factors
          2.3.3 Social Factors
          2.3.4 Technological Factors
     2.4 Porter's Five Forces Analysis
          2.4.1 The Threat of New Entrants (LOW)
          2.4.2 The Threat of Substitutes (LOW)
          2.4.3 Bargaining Power of Buyers (HIGH)
          2.4.4 Bargaining Power of Suppliers (MODERATE)
          2.4.5 Degree of Rivalry (HIGH)
     2.5 SWOT Analysis
3. Marketing Plan
     3.1 Market overview
     3.2 Benefits for the Target Customer
     3.3 Marketing Objectives
     3.4 Product/Service Strategy and Tactics
     3.5 Price Strategy and Tactics
          3.5.1 The Approach of the Authorized Customer Care Centres
          3.5.2 The Approach of Local Repairing Shops
     3.6 Positioning Strategy and Tactics
     3.7 Key Performance Indicators
     3.8 Promotion Strategy and Tactics
     3.9 Sales Strategy and Tactics
4. Human Resources plan
     4.1 Human Resource Requirements
     4.2 Training Requirements
     4.3 Skill Gaps
     4.4 Mode of Hiring
     4.5 Human Resource Roster
     4.6 Organizational Chart
     4.7 Assignment of Critical Tasks and Activities
     4.8 Flow of Information within the Organization
5. Financial Plan
     5.1 Basic suppositions
     5.2 Highlights
     5.3 Sensitivity Identification
     5.4 Profit and Loss Statements
     5.5 Cash Flow Statements
     5.6 Balance Sheets
     5.7 Ratio Analysis
6. Implementation
     6.1 Needs and Requirements of Customers
     6.2 The Extent of the Potential Market
     6.3 Strengths and Weaknesses of Competitors
     6.4 Action Plan
     6.5 Risk Management Strategy
          6.5.1 Human Resource Skill Gap
          6.5.2 Hazards of Lower Profits due to Economic Conditions and Increasing Costs
          6.5.3 Uncertainty Factor
7. References



1. Business Profile
1.1 Purpose of the Business Plan
The objective of the business plan is to explain the mission, vision and business goals of Indra Mobile. Further the business plan will also elaborate the different activities, plans and actions that will be part of the strategy of the Company in order to achieve these goals.
1.2 Mission
Indra Mobile repairing services endeavor to sustain in the mobile repairing industry for a long period and provide superior value to our customers through state of the art advanced repairing services and thrust on achieving trust of the customer. Through this objective Indra mobiles will achieve its ultimate aim of providing complete solutions to all the technical issues of the customers with their handsets and thus become leading mobile repairing services enterprise in the state of Gujarat.
1.3 Vision
To achieve the highest level of customer satisfaction through better-quality service and by providing our customers long term and reliable solution through quality of repairing services and expertise.
To be reckoned as the topmost mobile repairing service Company in the state for it’s:
Ø  Expertise in repairing services and reliability of service
Ø  Attaining total customer satisfaction through solutions to all kinds of technical issues
1.4 Business Goals
Ø  To recruit an highly skilled repairer with high level of expertise who can assist the firm in attaining the desired levels of customer satisfaction
Ø  to promote the USP of the store to the maximum people in the city so as to create awareness about the store
Ø  to create a working culture that will consistently increase the reputation of the company so that it can realize its mission of long term sustainability
Ø  to collect resources for continuous Up gradation of the store, the services offered and the advance machinery
1.5 Key customers
Key customers will be young adults, working people and senior citizens. It will be provide lower price, good place and satisfactory services in Ahmadabad city.

1.6 Background of the Business
In India tendency of people to believe that electronics goods should not be discarded right away and people tend to keep getting them repaired as long as it is feasible.
This tendency of people has from a long time flourished the market for repairers of electronics good in the country. In Ahmedabad, the population comprises of a people from different financial backgrounds. Depending on their financial status and capability to buy a new phone, individual takes the decision to whether to discard their phones or gives it for repairing. while the Upper middle class and affluent people will decide to give away their phones to their friends or relatives if it gets old and faulty, the middle class and lower middle class population generally prefers to get their phones repaired and keep using it until it gets to a point wherein further repairing is not feasible.
Apart from this, the sophisticated software’s in the mobiles today has also presented with a huge opportunity for the repairers as even in high end phones software issues prop up and people have to show it to an expert to sort it and return it to its normal functioning.


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