Thursday, 8 June 2017

Title - Studying Store Layouts and Visual Merchandising and its effect on Sales

Title - Studying Store Layouts and Visual Merchandising and its effect on Sales




1.      Background

A number of consumer behavior researchers have affirmed that store layout and visual merchandising is a key element in increasing foot falls and boosting sales (Pal and Byrom (2003); Dabholkar, 2006; Krishnan et al, 2002). Store layout as described by Rani et al (2008) is the expected and anticipated advantage that a shopper connects with shopping at some definite store. Therefore it is of extreme significance for shop owners to build and maintain an eye-catching layout and a constructive visual merchandising.
The overall objective of the present research work will be to study the effect of store layout on sales. To facilitate attainment of the objectives of the research, the researcher plans to conduct a quantitative study across some selected stores in Mumbai through self designed questionnaires. A sample of 100 respondents will be asked questions relating to the research. The respondents will be selected through non-probability sampling within which convenience sampling is planned to be implemented. Conclusions and recommendations will subsequently be drawn from the review of past literature on the subject area and the findings of the study will be framed.
The researcher will distribute the questionnaire among a sample of 100 respondents. The sample population will comprise of customers and store owners. The researcher intends to use convenience sample under the purview of non-probability sampling for the study. Conclusions and recommendations will be framed based on the analysis of findings from the study and relating it to the secondary study conducted in the form of a review of past literature on the subject area.

2.      Need, Importance and Significance of the Study

A key aspiration of this study is to show consumers experience what kind of problems with store layout. The study will aim to analyze how outward show of the store, visual merchandising, store ambiance, and service and convenience can be major aspects for boosting sales. Further on the basis of the findings the resear5ch will recommend owners of the store to concentrate to those aspect and make sure that essential strategies are put into practice to help alter the store layout and wherever there is a requirement and thus increase sales. The research will also add to the current literature on store layout and its relation with sales figures. It can be observed that majority of past studies conducted in the subject area has focused on the relation between customer retention and satisfaction and the store layout. These studies have however not focused on the direct link between store layout and visual merchandising and sales. Further most of the studies have been conducted on foreign shores and thus have less relevance to Indian scenario. This study will therefore be of significance for establishing a direct link between store layout and sales figures and will further present information of high relevance with regards to Indian context.

3.      Scope and Limitations of the study

The scope of the study will extend to store Layout, consumer behaviour, and its relation with sales. Te scope will not include financial calculations, human resource management and management control of the organizations.
Limitations of the study include the compromised generalizability due to the individualized basis in which each case is built upon. However, if multiple cases within a specific domain are combined than the external validity is believed to increase.
Limitations of the study will be the some limitations connected with questionnaire based method such as that some respondents might not take interest in the questions and may not provide genuine responses, further responses will only be based on the query and respondents will not have the opportunity to tell something on their own. These limitations will be dealt by careful selection of questions and filtering of the questionnaire after the collection. Further a pilot study will be conducted on the questionnaire with some sample respondents.

To read more…….
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