Friday, 9 June 2017

Title: Work life balance of employees: The case of IT industry in Mumbai, India



Contents

1. Introduction

Background and general overview of Research Problem

This project addresses the issue of work-life balance of employees. Both men and women reported experiencing work life imbalance. Organizational efforts at providing a supportive work environment are appreciated as they go a long way towards enhancing work-life balance. In the post liberalization context, Indian organizations are trying to enable work life balance through initiatives including flex times, part time work, provision of child care facilities. These initiatives are quite similar to those that are provided in other countries. No doubt, this is a promising trend. Yet, the respondents in this sample have reported their inability to balance work and home. In the light of this observation, the thesis suggests the need to improve work life balance practices to enable employees to balance their lives. This will ensure a congenial work place for employees and make work more meaningful to them.
Mumbai, the most booming metropolis in India is seeing a sea change in its values and beliefs. This city is currently booming with employment opportunities mostly in the service sectors, more particularly in the it and bpo, offering jobs equally to men and women (Pradhan and Abraham 2005; Varma and Sasikumar 2004). The working groups are predominantly youngsters, but due to the in-creased job opportunities people in middle age are also shifting into these jobs (Sachitanand et al. 2007). These jobs often come with affair share of problems, such as work pressure, extended working times, over arching goals, non supportive work environments etc (Upadhya and Vasavi 2006). Consequently, employees report work life pressures.
The current study attempts to ascertain gender differences, if any, on the work life balance issues and is directed at narrowing the existing research gap in this context. Surprisingly, the literature review did not reveal any study of this nature in India. Results of the study may be useful to organizations designing gender specific measures address work life imbalance, as expectations and coping styles appear to be different across genders (Baick and Drew 2006; Parker2007).
The recent past is a witness to changes in work schedules. A larger part of the IT sector is hence moving from a standard eight-hour a day to operating twenty four hours a day for seven days of the week (Bharat 2008). Many employees need to work on Saturdays and Sundays too. Moreover, there is a changing pattern in the working hours which is quite different from the standard one, which normally operates from 9 am to 5 pm (Bharat 2009). While some employees work in the standard time some others need to be available for work that normally starts early in the evening and continues well through the night. Sometimes they need to even work beyond the normal eight hours (Rai 2009).
Increasing workloads have pressurized employees to demonstrate their commitment to work in more obvious ways (Ishaya and Ay-man 2008). Consequently, a larger part of them have tended to be present at their work place for longer periods of time, thereby reducing the time for which they are available at home. The internet and mobile phones have made it possible for the organizations to keep in constant touch with the employees both during the day and at night (Morgan 2003). This has further intensified the work demand son employees. Consequently, there are growing reports of stress and work imbalance (Bhagwagar 2009).
To a large extent in the IT sector, the employee is expected to be engaged on the job almost at all times. So the traditional distinctions between work-life and family-life have disappeared. Even during selection of employees for an organization, emphasis is placed on the attitudes the person exhibits, more particularly, whether the employee is flexible enough to be available for work at any time (Yasbek2004).
Simultaneously, family life is also becoming more complex. The extended family, even in India, is slowly disappearing (Patel 2005).
Small nuclear families have come to stay, where both the spouses goto work. In addition, there are an increasing number of single parent households due to increase in divorces (Amato et al. 2003). Although this problem is not as serious in India as in the West, yet, it could be-come a serious issue sometime in the future. Participation by women in employment continues to grow since the past decade. In spite of more women going out to work, there has been little change in terms of household responsibilities (Singh 2004). Women continue to undertake the majority share of domestic chores, and child rearing.

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