Title - Leadership Hospitality Industry

                                           Title - Leadership Hospitality Industry

Table of Contents

1. Introduction

2. Methodology

3. Literature review

     3.1 Characteristic and management of international hotels

     3.2 Leadership Style

     3.3 Defining leadership

     3.4 Leadership Theories

     3.5 Organizational Commitment

     3.6 Definition of organization commitment

     3.7 Theoretical model of organization commitment

4. Results

5. Findings

     5.1 The Differentiation of employees’ background in manager’s leadership approaches

     5.2 The Differences in Organizational Commitment by Employees Background

     5.3 The Relationship between Leadership Style and Organizational Commitment

6. Conclusion

7. Recommendations

     7.1 Implications for further research

8. Reflection

9. References & Bibliography

1. Introduction

According to Huang (1996) the international hotel come under the purview of traditional service based businesses. Further, the hospitality industry is promoted by local governments in each country since the industry requires massive employee strength and therefore creates employment opportunities.

Typically, in the industry, for the low level employees, job characteristics are similar across all kinds of enterprises wherein the salaries are lower and work hours are extended.  This has led to a high attrition rate in the industry. Further, with the labor and human resource laws and regulations intensifying in various nations (Yang, 2000), finding the right kind of employees and retaining them has become a major issue for the international hotels. This also implies that in the coming years a considerable amount of part time and non regular employees may be required to be trained and they may take the role of the permanent employees and be absorbed in the industry.

Thus, the international hotels will have to face along with the present challenge of intensifying competition, the confrontation of inconsistent workforce availability. The imperative for retaining competitive edge in the existing state of affairs is the consistency of the critical; aspect of the business, which is the workforce of the business unit of the organization. According to Steers (1997), the likely reason for the high attrition rate is management commitment. Further, Chen (1995) has purported that Management commitment is majorly influenced by the leadership attitude of the managerial unit of the organization. The present assignment analyzes the connection between the leadership approach of managers and the commitment of the managers towards the company in the international hotel industry.

Despite the fact that international hotel is a flourishing sector, it is hard to retain the quality of service and thus sustainability due to the attrition rate of the employees, which is related to the leadership style of managers (Ghiselli, Joseph, & Billy, 2001). The focus of this report will therefore be to recognize the pattern of leadership approach of managers in international hotels. Further, the report will also scrutinize the variation among employees regarding commitment towards management. The focus of the report will also be directed towards evaluation of the link between leadership approach of managers and commitment of employees and how it influences the attrition rate.

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